Customers follow their dirt bike, quad, sled, side-by-side or jet ski through every step of the repair on a page with the dealer's own logo and color. Techs check off their day in one screen and snap photos as proof, the estimated date updates itself, and the texts go out on their own.
Built to plug into the DMS you already run. A repair order opened in your DMS becomes a MotoLoop job automatically, with the customer and machine already filled in. No typing anything twice.
In developmentService departments track jobs on whiteboards, sticky notes and memory. Customers have no way to check on their machine, so they call. Every call pulls the service writer away to walk the shop floor and come back with a guess. Mail-in work and backordered parts make it worse: the customer can't see the package arrive or the date slip.
Look over the shop's board (or see it as the shop's wall TV shows it), start a new job, or work the one on the bench: tick steps off, change how many days a step will take, tap the camera to add a photo, mark a part as backordered, or send extra work for the customer to approve. Sign in as the technician to see a tech's limited view: they report a worn part, then switch back to the service writer to price it and text the customer. Switch the customer's view between phone and desktop at any time. Finish every step to see the review request.
Each dealer gets an address like theirshop.motoloop.app. Their color appears in exactly three places: the current-step marker, the progress bar and the call button. Pick a dealer below and the demo above switches to their brand.
The dealer enters their name, email and website.
Logo, brand colors, header photo and phone number come in automatically. They can tap a different color or upload a logo.
Their portal is ready at their subdomain, with sensible job steps they can rename and adjust.
Enter your shop's name and website. We bring in your logo and colors, and your customer page is ready at your own address.